What You MUST Know Helix Customer Service Mattress

What You NEED To Know About {helix

The Helix Sleep Mattress is an interesting new product from an online start-up devoted to supplying a fully customizable cushion. As opposed to opting for the usual one-size bed mattress for all requirements, Helix Sleep concentrates on full personalization, where users could fill in an online survey to identify their ideal mattress. The customization of the mattress could additionally be done on both sides to ensure that each sleeping partner can get the optimum convenience for their demands. The following is a thorough Helix Mattress testimonial to allow you making a far better purchase choice. Check out on and figure out whether a completely customized mattress layout makes a distinction.


Take the Helix Sleep quiz

You will certainly enjoy Helix Customer Service Mattress if:

You wish to save loan– Helix is a really high-quality mattress that takes the recently popular bed-in-a-box model. Straight from the factory to your front door, removing costs so that they could charge a lot less than your edge mattress shop.

You are checking out Tempurpedic or other bed-in-a-box models– In regards to quality, Helix is absolutely staying on par with the most effective recognized memory-foam brand names on the market (particularly at the price point).

You think personalization can improve the sleep experience– several mattress business are pitching the “one mattress fits all” line, but lots of people do not believe that’s true. Helix is the very first online-only mattress firm to provide such a selection of options suiting various sorts of sleeper choices.

You desire a well-researched mattress– Helix dealt with a few PhDs to determine exactly what sleeping aspects were crucial and exactly how they might deal with these consider their mattresses. This is a mattress with a lot of data pointing it in the right instructions.

You like a latex foam really feel– for all its customization, it’s still a latex-like foam mattress really feel general.

You and your sleeping partner have various choices– not just can you customize the mattress, you can individualize each side of the mattress to accommodate the choices of two individuals. This mattress could be terrific for pairs.

Obtain $50 Off Helix mattress with voucher “CLARITY50” Or $125 Off A Mattress + One Other Product With Coupon “CLARITY125”.


You may not like Helix Customer Service Mattress if:

  • You do not such as foam bed mattress– though there is a layer of microcoils, and the mattress is much springier than a traditional memory foam mattress, it still has the total feel of a foam mattress. If you don’t such as foam, as well as highly choose a springtime mattress feel, the Helix will certainly not change your mind.
  • You need to know precisely what you’re getting before buying– Helix is offered only online, and on top of that it’s customized, so you won’t recognize specifically what you’re obtaining till it gets to your doorstep. Helix has an extremely strong return policy (complete refund within 100 days), so there’s no monetary threat, however I’ve seen that some individuals are simply much more comfy laying on a mattress prior to purchasing.
  • You could spend significantly a lot more– the Helix mattress is an excellent mattress for the value, yet if you wish to invest more, there are some various other cushions at greater cost points that offer even more bells and also whistles.

On the Helix site you will take a quiz that asks you concerning your (as well as additionally your companions) rest preferences as well as body characteristics. From your solutions the mattress will certainly be fine-tuned along 4 primary attributes:

    • Feeling– in very standard terms, suppleness and also plushness of the mattress.
    • Assistance– the quantity of assistance an individual needs varies widely based upon their sleeping position and body make-up.
    • Temperature Regulation– sleeping warm is a major worry for some people, while not so much for others.
    • Factor Elasticity– This describes just how much pressure put on one part of the mattress influences the remainder of the mattress.
      I located that the mattress did match my preferences extremely well along these 4 categories (medium-firm, above-average support, amazing temperature level, and high elasticity).


Does It Provide Good Motion Isolation?

The Helix bed mattress does a superb job of guaranteeing there suffices movement isolation. You will be able to share this bed with your companion without obtaining interrupted by activities when you companion move while sleeping.

The cushion can be tailored so that you get various firmness and cooling down settings for either side, which suggests you not only obtain much better activity seclusion compared to with many mattresses, but you also obtain additional convenience when resting.

Will the Helix Sleep Mattress Get Hot?

Relying on just how you like to rest, you could tailor your Helix Mattress to fit your preferences. There is a temperature level guideline choice available from light to cool down.

That claimed, the cushion is fairly amazing, and the thin cover permits for reliable air flow that assists maintain it cool down throughout the night.


Does the Mattress Smell When New?

Lots of foam cushion have a distinctive brand-new mattress smell that lasts a pair of days. The Helix producer nevertheless had the ability to minimize this phenomenon to a minimum.

We obtained distinguished one of the founders that the firm mosts likely to great lengths to guarantee off-gassing is near zero.

Just how Big is the Helix Mattress?

Helix mattresses are delivered in a boxThe Helix Mattress is delivered in a roll pack for both convenient shipping as well as unpacking. Numerous dimensions are used in the standard dimensions: Twin, Twin XL, Full, Queen, King and also California King. The thickness is for all dimensions 10 inch.

Also, while the mattress does feel great right away after unboxing, it will really feel also much better after three days of unwinding. That is a common attribute for mattresses delivered inside a box.

Does it Need a Foundation or a Bed Frame?

For utmost convenience when utilizing this mattress, it is a good idea to utilize a level and also secure foundation or bed structure.

Stay clear of utilizing the traditional box springtimes as they make the mattress irregular, which affects your bed’s convenience levels.

Should I Use a Mattress Pad with the Helix Sleep Mattress?

It is far better to use the Helix Mattress without adding an additional cushion pad as it is already created for maximum comfort.

Nonetheless, it is suggested to add a light cushion guard for avoiding stains and also guaranteeing the mattress remains in a good problem for a longer period.


Obtain $50 Off Helix mattress with voucher “CLARITY50” Or $125 Off A Mattress + One Other Product With Coupon “CLARITY125”.

How Do I Care for The Mattress?

Keeping your Helix mattress tidy is very simple supplied you manage with the treatment it should have. Ensure you read the security guidelines on the label to obtain specific directions for your bed mattress design.

It is crucial to make use of the ideal cleaning approach to stay clear of providing the warranty null and space.

Nonetheless, you must never ever vapor or soak the cushion or use high amounts of chlorine or bleach when washing it.

Bear in mind that the cushion has already passed through antimicrobial treatment at the manufacturing facility, so there will certainly not be any type of parasites residing in it.

The Length Of Time Will The Mattress Last?

This bed mattress is a fairly new product that simply got in the bed mattress market; it is approximated that the brand-new constructing methods used by Helix and top quality materials will certainly make certain that the cushion lasts longer compared to conventional memory foam.

All parts and materials are 100% made in the USA.

Just how Is The Warranty?

The Helix Mattress has a basic restricted 10-year guarantee covering real issues not emerging from abuse. One of the most prominent insurance claim for memory foam bed mattress is usually indentation (or body print), which in this situation is defined as an anxiety of even more compared to 1-inch.

To claim a defect, you have to create the initial evidence of purchase, so maintain it in a risk-free area!

You’ll be asked to cover the shipping cost associated to the return, and also will be refund to you by Helix (approximately $100) if the problem case is undoubtedly accepted.

Fundamental construction.

The mattress is generally made of 3 layers:

  1. Helix Dynamic foam– 2 inches of latex-like foam.
  2. Pocket coils– 2.4 inches of pocket coils.
  3. Polyfoam– 2 inches of convenience layer foam and 4 inches of base layer foam.

The arrays and also building and construction will certainly be modified to fit your customization choices.

Other points to note about the Helix Customer Service Mattress?

  • Desirable return policy– 100 days, complete reimbursement, no inquiries asked.
  • Takes a couple of days to unwind– the mattress felt good right after unboxing, but better after 72 hours of unwinding. This prevails for beds shipped in a box, however excellent to be mindful when doing your very own score in your home.
  • Strong customer care team– though the firm is in early days, I’ve currently seen that they have an extremely strong dedication to customer support and making certain you have a good mattress shopping experience.
  • Financing is readily available– Helix provides funding, so you can make month-to-month repayments (as opposed to paying the whole rate in advance).


Do I recommend the mattress?

I was definitely excited by the top quality of the mattress, especially with the personalization options as well as quality of materials. Of the cushions I have actually assessed, it’s certainly in the direction of the extremely top.

Though I think several various other online-only mattress companies supply premium quality items, the “one mattress fits all” principle doesn’t always reverberate with me, so I really like the customization options offered by Helix. Total I ‘d most definitely suggest the mattress.

Obtain $50 Off Helix mattress with discount coupon “CLARITY50” Or $125 Off A Mattress + One Other Product With Coupon “CLARITY125”.


Bed size

Standard bed sizes are based on standard mattress sizes, which vary from country to country. Bed sizes also vary according to the size and degree of ornamentation of the bed frame. Dimensions and names vary considerably around the world, with most countries having their own standards and terminology. In addition, two mattresses with the same nominal size may still have slightly different dimensions, due to manufacturing tolerances, amount of padding, and support type.

Memory foam

Memory foam consists mainly of polyurethane as well as additional chemicals increasing its viscosity and density. It is often referred to as "viscoelastic" polyurethane foam, or low-resilience polyurethane foam (LRPu). Higher-density memory foam softens in reaction to body heat, allowing it to mold to a warm body in a few minutes. Newer foams may recover more quickly to their original shape.[1]


A mattress is a large pad for supporting the reclining body, used as a bed or as part of a bed. Mattresses may consist of a quilted or similarly fastened case, usually of heavy cloth, that contains hair, straw, cotton, foam rubber, etc., or a framework of metal springs.[1] Mattresses may also be filled with air[1] or water.